SHIPPING POLICY
Orders are shipped from our Amsterdam office 2x per week on Tuesdays and Fridays and our cut-off time is 3pm (AMS time).
In the Netherlands we use Cycloon, who delivers via bicycle in most Dutch cities and relies on partners such as the local postal system for other deliveries.
The Netherlands
Cycloon*
Letterbox: €5
Parcel (up to 10kg): €7.50
Free shipping over €50
*Cycloon delivers from Tuesday to Friday, between 6pm and 10pm, primarily by bike
UPS Shipping (Carbon Neutral)
0-20kg €10.00
Belgium
Tracked Post
0-10kg €10.00
11-23kg €12.30
UPS Shipping (Carbon Neutral)
0-5kg €13.00
6-10kg €19.00
Germany, Luxembourg
UPS Shipping (Carbon Neutral)
0-5kg €13.00
6-10kg €19.00
Europe - Zone 1
(Denmark, France, Spain, Bulgaria, Croatia, Estonia, Finland, Greece, Czech Republic)
UPS Shipping (Carbon Neutral)
0-5kg €15.00
6-10kg €20.00
Europe - Zone 2
(Sweden, Italy, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia)
UPS Shipping (Carbon Neutral)
0-5kg €17.00
6-10kg €20.00
Europe - Zone 3
(Liechtenstein, Norway, San Marino, Switzerland, Vatican City, Switzerland Canary Islands, Albania, Andorra, Belarus, Bosnia & Herzegovina, Iceland, Kosovo, Moldova, Montenegro, North Macedonia, Serbia)
UPS Shipping (Carbon Neutral)
0-5kg €20.00
6-10kg €25.00
Europe - Zone 4
(Monaco, Cyprus, Turkey, Ukraine)
UPS Shipping (Carbon Neutral)
0-5kg €22.00
6-10kg €30.00
Malta
UPS Shipping (Carbon Neutral)
0-5kg €13.00
6-10kg €19.00
Please note that if you're ordering from outside the EU you may have to pay custom duties
UK
If you wish to order from the UK this can be done on our UK website:
Outside of Europe
We have decided not to ship outside of Europe as we don't feel comfortable with the high emissions deriving from such long-distance freight.
That said, if you live in a country where you don't have access to zero waste options we are more than happy to make an exception and ship to you, just contact us before ordering to arrange it!
Please note that we do accept wholesale orders globally as the large number of products shipped tends to level the total emissions per product.
Pick up in Amsterdam
If you are in the Amsterdam area you can place an order online and select the "Local Pick up" option at check out! The address of our office is:
H.J.E. Wenckebachweg 144-148, Unit B.3.3, 1114AD, Amsterdam
Please note that as this is not a customer-facing shop (it's our warehouse) you will need to contact us in advance before coming to collect your order. Please also note that as it's not a shop we won't be able to sell products on site.